Frequently Asked Questions:

 

 

What is Casta Cigars?

  • Casta Cigars is vertically integrated boutique cigar house. All of our blends previously existed under the J. Castañon Signature Series from Trans Heritage Tobacco, D.R. and our protected by FDA grand-father laws.

How can I get a sample or information for my retail shop?

  • Please contact info@castacigars.com

Will you have new blends soon?

  • Due to restrictions passed by the FDA, we are currently limited to our blends already registered with the FDA.  We hope to release new blends as soon as realistically possible.

When are these cigars available?

  • Our cigars are available now.

I already have a salesperson, how do I give them credit for a sale?

  • Upon adding an item to your cart, a prompt will ask you if anyone has helped with your sale.  This is where you may enter that person's name.  We appreciate the hard work of our salespeople and want them to receive proper acknowledgement. 

How do you ship?

  • We always use USPS Priority Mail. Overnight shipping available by request.

How soon can I expect my cigars?

  • When your order is in stock, we ship all orders within 5 business days or your shipping fee is refunded.